The Scheme is supported by volunteers using their own cars who are paid a mileage allowance. Passengers are charged a contribution towards the drivers’ expenses.
Who can use the scheme? The scheme is open to anyone who is elderly, ill, has a disability or special needs and those unable to access other forms of public transport.
What journey can I use the scheme for? All journeys are eligible – shopping trips, appointments at the doctors or hospital, journeys to visit friends, hair appointments. However, priority will be given to Health Care appointments.
Do I have to pay? Yes there is a charge for using this service. At present a charge of 50p per mile is made with a minimum charge of £5 return and £3.75 single. This is paid directly to the volunteer driver. For regular journeys monthly invoices can be arranged but an additional 10% administration charge will be made for this.
How do I book my transport? In order to book a journey please call the EDCCA Car Scheme Co-ordinator, on 01347 822598, or email her at firstname.lastname@example.org or call in at the EDCCA office. We will take details of your transport request and match you up with a volunteer driver. Please give at least 48 hours notice of your request, more if possible.
Will the volunteer wait or return later? We can arrange either but we ask for a waiting time of around 1 hour, with some flexibility being made for hospital appointments. The volunteer will even accompany you into your appointment if required and requested.
Can I be accompanied? You may take a partner or friend with you (at no extra charge) on your journey, but please advise when requesting transport.
Need a Wheelchair? We have a lightweight wheelchair which some cars can accommodate.