EDCCA Privacy Policy
Who We Are
We are Easingwold District Community Care Association (EDCCA), a registered charity (ref. 1172534), based at Police House, Church Hill, Easingwold, YO61 3JX.
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data of our clients, volunteers, and other third parties.
If you have any questions about this policy, please contact us at info@edcca.org.uk.
Your Privacy Rights
Everyone has the right to have their personal data handled responsibly. EDCCA collects, stores, and processes personal data in accordance with the law, ensuring your information is treated fairly, securely, and only for legitimate purposes.
How We Collect Personal Information
We collect personal data when you interact with us, for example:
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When accessing our services
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When volunteering with EDCCA
We only collect information necessary to provide the services or support you require. In some cases, we may collect additional information from a carer or family member to meet your needs effectively.
For volunteers, we collect sufficient information to confirm your suitability for the role and to contact you regarding your volunteering activities.
What Information We Collect
The personal information we may collect includes:
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Name, postal address, email address, phone numbers, date of birth
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Sensitive information (e.g., health or wellbeing details) if required to provide our services
How We Use Personal Information
Your personal data is used to:
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Provide appropriate services or support
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Manage volunteering arrangements
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Communicate with you regarding our services or activities
Lawful Basis for Processing:
Under Article 6 of the General Data Protection Regulation (GDPR), we process personal data based on legitimate interest—we need this information to provide our services effectively.
Sharing Your Information
We will never sell your data or share it with third parties for marketing purposes.
We only share your information:
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With your consent
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Where it is necessary for the provision of our services
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Where required by law or regulation
Data Security
EDCCA is committed to keeping your personal information safe. Measures we take include:
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Password-protected computers and up-to-date software
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Locked cabinets for paper records
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Offices locked when unoccupied
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Shredding paperwork containing personal data when no longer required
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Staff encouraged to follow a clear desk policy
Updating Your Information
It’s important your information is accurate. If your details change, or if you notice inaccuracies, please email info@edcca.org.uk.
Subject Access Requests
You have the right to request a copy of the personal information we hold about you. We will verify your identity and provide the requested data within 28 days.
Complaints
If you have concerns about how your personal data is used:
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Contact Becky Guy (EDCCA Chief Officer):
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Tel: 01347 822875
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Email: becky.guy@edcca.org.uk
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If you remain unhappy, you have the right to complain to the Information Commissioner’s Office. We encourage you to contact us first so we can resolve any issues.
Policy Review
This Privacy Policy is reviewed annually to ensure compliance and best practice.